📜 Terms and Conditions | Trusted Care
Last Updated: October 2025
Welcome to Trusted Care.
By accessing or using our website trustedcare.in and our related services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”).
Please read them carefully before using our site or booking a service.
⚙️ 1. Introduction
These Terms and Conditions govern your use of our website, products, and services.
Our goal is to ensure transparency, professionalism, and customer satisfaction in every interaction.
If you disagree with any part of these Terms, please refrain from using our website or services.
🧰 2. Services We Offer
Trusted Care provides doorstep appliance repair and installation services across Jhansi and nearby areas, including:
LED TV Repair & Installation
Smart TV Wall Mount & Setup
Motherboard & Power Supply Repair
Home Appliance Maintenance
All work is performed by trained technicians who follow proper safety and quality standards.
💸 3. Pricing and Payments
Prices shown on our website are indicative and may vary based on the issue, parts required, or brand of the appliance.
The final estimate will be shared by the technician before starting the job.
Payments can be made via cash, UPI, bank transfer, or online link after service completion.
Once a service has been completed, payments are non-refundable unless approved under a valid service warranty or management discretion.
🕒 4. Booking, Rescheduling & Cancellation
You can book a service through our website, WhatsApp, or phone call.
If you wish to cancel or reschedule, please do so at least 2 hours prior to the scheduled appointment.
We reserve the right to cancel or delay bookings due to technician unavailability, weather issues, or technical reasons.
Any pre-paid amount will be adjusted or refunded as per our policy.
🧾 5. Warranty and Service Guarantee
Selected services come with a limited service warranty (typically 7–15 days) covering the specific repair or replacement performed.
The warranty does not cover:
Physical or water damage
Mishandling by the customer
Repairs by unauthorized persons after our service
To claim warranty, the original job card or invoice must be presented.
🧑💻 6. Customer Responsibilities
To ensure a smooth service experience:
Provide correct details (address, phone number, and appliance model).
Keep the workspace safe, dry, and accessible for our technicians.
Avoid using or testing the appliance during the repair process.
We are not responsible for damage caused by pre-existing issues or third-party interference.
🔒 7. Privacy and Data Protection
We value your privacy and protect your data.
Information such as your name, contact number, and address is collected only to deliver services efficiently.
We do not sell or share your data with any third parties without consent.
Please read our detailed Privacy Policy for more information.
⚖️ 8. Limitation of Liability
While our team ensures the best quality work, Trusted Care is not liable for indirect, incidental, or consequential damages, including data loss or downtime.
Our total liability is limited to the amount paid for the specific service.
Customers must safeguard their personal data and valuables before repair work begins.
💡 9. Intellectual Property
All website content, including text, images, graphics, and logos, are the property of Trusted Care.
You may not copy, distribute, or reuse any material without prior written permission.
🔗 10. Third-Party Links and Services
Our website may contain links to third-party sites for convenience or reference.
We are not responsible for their content, accuracy, or policies.
Users are encouraged to review the Terms and Privacy Policies of third-party sites before engaging with them.
🌩️ 11. Force Majeure
Trusted Care shall not be held responsible for delays or service interruptions due to events beyond our control, including:
Natural calamities
Power outages
Technical failures
Government restrictions
In such situations, we will notify customers and reschedule services promptly.
⚖️ 12. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes shall fall under the exclusive jurisdiction of the courts in Jhansi, Uttar Pradesh.
Both parties agree to attempt amicable resolution before initiating legal proceedings.
🔄 13. Updates to Terms and Conditions
We may revise these Terms periodically to reflect service or legal updates.
Changes will be posted on this page with a new “Last Updated” date.
Your continued use of our website or services means you accept the updated Terms.
📞 14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact:
📧 Email: support@trustedcare.in
📞 Phone: +91 88699 21634
🌐 Website: https://trustedcare.in
❤️ 15. Our Commitment
At Trusted Care, customer satisfaction and transparency are our top priorities.
We aim to provide reliable, affordable, and expert home appliance repair and installation services — ensuring comfort and trust at every doorstep.